Joyce Landry

CEO of Landry & Kling, Inc.

Joyce Landry is CEO of Landry & Kling Inc. She and her business partner, Josephine (Jo) Kling, formed the company in 1982 as the first to specialize in corporate events at sea.

Joyce began her career in the cruise industry at the age of 23 when she implemented the first air/sea department for Holland America Line. Prior to launching Landry & Kling, she also served as regional sales director of Delta Queen Steamboat Company.

Landry & Kling pioneered the use of cruise ships as floating hotels, and Joyce has been at the forefront of many projects involving dockside charters including the 1992 Barcelona Olympics, Super Bowl 2005 in Jacksonville Florida, the 2007 Cricket World Cup in the West Indies, and most recently the 2009 Summit of the Americas in Trinidad.

Over the years, Joyce has shared her passion for cruise ship events as an industry speaker for organizations such as the Financial and Insurance Conference Planners Association (FICP), Meeting Professionals International (MPI) and the Society of Incentive Travel Executives (SITE). She has served on several cruise line advisory boards, and was instrumental in persuading cruise line executives to incorporate meeting facilities into new ship designs.

Joyce has been nominated for several prestigious awards from organizations like the Athena Foundation, which recognizes women for their professional excellence and community service. She was named to the Women’s Hall of Fame by the City of Miami, as well as one of the Top 25 Most Influential People in the Meetings Industry by Meeting News magazine. Joyce is a founding board member of the Deborah Natansohn Foundation which awards scholarships to women in need, to advance their journalism and tourism careers.

CLIA (Cruise Line International Association) honored both Joyce and Jo when they were inducted into the CLIA 2009 Hall of Fame. The honor recognizes their accomplishments and innovations, including advancing cruise ships as viable meeting venues since 1982.

Joyce is an avid adventure traveler, and has visited six out of seven continents for business and pleasure. She enjoys photography, hiking, and competitive sports. After learning how to row in 2006, she won her first gold medal two years later in the women’s master’s 1,000 meter race at the Miami International Regatta. Joyce has trekked solo in the Himalayas and recently, she and her husband Gene were married on the summit of Mt. Kilimanjaro in Tanzania.

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Jo Kling


In 1982, entrepreneurs Josephine Kling and Joyce Landry founded Landry & Kling Inc., a new breed of travel company, and the first to specialize exclusively in cruise sales. The company provided the first distribution channel between cruise lines and corporate America by selling and operating incentive cruises and meetings at sea for Fortune 1000 companies such as GE, Radio Shack, AFLAC, Motorola, Miller Brewing, EDS, and others who use incentive travel to motivate peak performance.

Kling and Landry started their venture in New York City, with Kling responsible for marketing/media relations, finance, retail sales and administration. In 1988 the business relocated to Miami, Cruise Capital of the World. From a $26,000 start-up, annual sales grew rapidly by focusing on full-ship charters for corporate groups cruising in worldwide destinations,

As a pioneer of corporate cruises, Kling became a virtual industry spokesman, developing a reputation with journalists as a reliable source for consumer and trade publications, speaking to MPI, SITE, Seatrade and other industry groups, serving on cruise line advisory boards, writing a regular column for “Incentive” magazine, and appearing as a cruise expert (twice on NBC’s Today Show). Landry & Kling Inc. is now one of the most highly visible and widely imitated companies in the incentive cruise industry.

In 1998 the company was sought after and purchased by a public company, Travel Services International, the first specialized distributor of leisure travel to be traded on Wall Street. And in May, 2005 the partners completed the buy-back of Landry & Kling Inc. with plans for growth well underway.

Kling started her cruise career as marketing & sales coordinator for Royal Viking Line in San Francisco. Later, moving to New York City, she worked as an advertising account manager for Scali McCabe Sloves; then joined Holland America Line as director of program planning & passenger research, where she developed the business plans of 5 vessels in worldwide destinations, and started a long friendship with Joyce Landry.

She serves on the advisory board for The Commonwealth Institute of South Florida, a non-profit organization founded to help women entrepreneurs build successful businesses. She’s also a family partner for Habitat for Humanity and helped launch their first Women’s Build in Vero Beach, FL. In 2004 Kling was a delegate to the Riga Women Business Leaders Summit in Riga, Latvia, a business development initiative in the Baltic sponsored by the US State Department. Kling Also serves on the board of directors of a steel fabricating business in Cincinnati, Ohio.

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Cyndi Murphy

V.P. Corporate Planning

Cyndi Murphy, Vice President Corporate Planning, began working for Landry & Kling in 1989 shortly after the company moved to its Florida location. As a member of the L&K team since the start of its sole focus on corporate and incentive business, Cyndi has had a hand in a number of company “firsts” and has been instrumental in establishing company procedures and in developing and streamlining the company’s program operations, finance, contracts, HR and IT departments.

Cyndi plays an important role in the company’s strategic planning and management, revenue analysis and forecasting, contractual negotiations and corporate policy and process development.

Over the past 20 years, she has negotiated cruise program contracts with over 20 different cruise lines for a wide variety of clients; from Fortune 500 companies to themed groups to governmental and city-sponsored host committees – including five full-ship charters in 2005 for Super Bowl XXXIX in Jacksonville, a 30-day full-ship charter for the 2007 Cricket World Cup games in the Caribbean, two full-ship charters for both the 2009 Fifth Summit of the Americas and the 2009 Commonwealth Heads of Government Meeting held in Trinidad. She also created the accommodations pricing models and managed the financial aspects for these global events.

Her extensive experience in spearheading contractual negotiations within the cruise industry (particularly for full-ship charters), has made her among the most knowledgeable with cruise program contracts.

Within her continually growing role at Landry & Kling, she has also gained significant experience in managing and overseeing the program operations, customer service and financial aspects for cruise programs and continues to make a significant contribution in developing procedures and policies for the company.

Cyndi has traveled extensively to a variety of international destinations – both by land and sea – including Turkey, Greece, Russia, Scandinavia, the Northern Mediterranean, the Ukraine, Bulgaria, the United Kingdom, Australia and throughout the Caribbean. Cruising with her husband aboard a 60-passenger catamaran, along with their first scuba diving experience, through the Great Barrier Reef and their more recent spa getaway trip to Iceland are among her most memorable trips.

Besides cruising and traveling, Cyndi enjoys spending quality time with her family and being actively involved in community service. She helped establish and run a non-profit organization that raised funds to hire classroom assistants for her kids’ elementary school; served as a Cub Scout den leader for 3 years; served as the Volunteer Coordinator for the Dalai Lama’s 14th visit to South Florida in September 2004 for a 3 day series of public and private talks promoting World Peace and Buddhist teachings; and for the past 4 years she’s served as a Committee Member and Treasurer for her son’s Boy Scout troop.

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Robert Cao, Landry & Kling V.P. Global Sales Development

Robert Cao

V.P. Global Sales Development

Robert Cao, Vice President of Global Sales Development, joined the Landry & Kling executive team in 2015 to lead the company’s global reach into the cruise M.I.C.E (Meetings, Incentives, Corporate Events) market. An accomplished travel and hospitality sales executive, Robert offers a dynamic, innovative and committed approach to developing business relationships. His sales outreach includes the United States and Europe; as well as Mexico, Central and South America.  

Robert’s passion for cruising and dedication to client service shines through as he pursues new strategic partnerships with direct corporations, event planners and third-party meeting planners worldwide. He’s held key sales management positions at major and niche cruise lines; he began his cruise career at Royal Viking Line and also worked as National Account Manager for Orient Cruise Line. Before joining Landry & Kling, Robert spent nine years at Club Med USA as Director of Sales and Marketing for the Corporate, Incentive, Charter and Group Sales Division.

As a member of Landry & Kling’s Executive Committee, Robert has a key role in developing company-wide business strategy. He looks forward to sharing his vision and experience to expand Landry & Kling’s position as the global leaders of corporate meetings & events at sea.

Robert is fluent in Spanish and English and currently lives in Miami with his wife and two sons.

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Neeti Ayare

Global Sales Manager, Asia/Pacific

As Landry & Kling’s Global Sales Manager Asia/Pacific, Neeti Ayare is expanding Landry & Kling’s reach into Asia Pacific, Australasia and Far East. Neeti is also working with Landry & Kling’s international cruise line partners to develop cooperative outreach programs, targeted to MICE buyers in major Asia/Pacific markets.

With over eight years of sales and marketing management experience working with luxury hotels in India, Neeti is adept at generating sales and developing relationships in international markets. She began her hospitality career as an intern with the prestigious Taj Hotels Resorts and Palaces, where she honed her sales skills and was promoted to the position of Assistant Sales Manager. Prior to joining Landry & Kling, Neeti served as Associate Head of Sales for the Leela Palaces & Resorts in New Delhi, where she managed a team of sales professionals and was instrumental in achieving increased growth and profitability for the luxury hotel brand. 

Neeti is excited to work with the Landry & Kling team to support the growing international MICE cruise market and said:

There are endless opportunities to sell the sea in every corner of the globe, and I am fortunate to join a respected company considered to be established leaders of corporate cruising.

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